This comment from Pam Guthrie on Bloodhound seems like something that would be…
Posted: January 31st, 2008 under Uncategorized.
Tags: ads, listing, Trulia
Comments
Comment from Jessie B
Time January 31, 2008 at 10:02 am
This issue is not limited to T since now you have syndication and re-syndication of of the listing data.
Comment from Dustin
Time February 1, 2008 at 3:36 pm
Jessie: I would say it is not limited to Trulia except in that it will be interesting to see how they respond to concerns like this. It could be a real head-ache from a data aggregation point of view and if not addressed in a timely fashion, could definitely start to piss the agent community off.
Comment from Kris Berg
Time February 2, 2008 at 4:13 pm
You want pissed off? Since my company started “feeding” their listings to Zillow (changing names but not subjects), my active listings are MIA and yet eight homes that closed escrow in 2007 are showing “14 days on Zillow!” or something to that effect. I have spent far too much time trying to get this corrected, not to mention fielding angry phone calls from incensed buyers who think I am pulling a bait and switch, to no avail.
Since we are having group therapy, I have seen everything from double-postings to no postings on Trulia. And, don’t get me started on Yahoo. I am six days into a listing that has yet to show up there, yet my broker swears the feed is active.
I do not know whose fault any of this is (my broker’s or the sites’), but it is becoming painfully obvious that while Realtor.com is the site we love to hate, the IDX feed with an opt out is the only way to resolve the issues we are seeing. And (get this), it results in a more heavily populated site, which I’m thinking is the goal.
Maybe I’m missing something, or maybe I’ve just had a bad week.
Comment from Greg
Time February 3, 2008 at 9:17 am
I just listed a home that already shows over 260 days on market on Zillow. The sellers asked me if I can change it (or I wouldn’t have ever noticed), but I can’t get Zillow to change it so the new listing looks as though it’s been active for months.
Pingback from Kris is not feeling the love from Trulia or Zillow… « 4realz.net
Time February 4, 2008 at 5:42 pm
[...] just don’t see this issue for agents going away any time [...]
Comment from rudy
Time February 5, 2008 at 10:08 am
Hi Dustin!
Pam’s issue has been resolved……We’re working on Kris’s issue now…….
Rudy
Comment from Dustin
Time February 5, 2008 at 11:20 am
Rudy: Apparently you’re wasting no time! Trulia is lucky to have you on board!
Comment from David G from Zillow
Time February 7, 2008 at 8:35 pm
Greg & Kris - sorry to hear of both of your frustrations & for not seeing your comments earlier; I’m following up by email.
Pingback from Greg thinks Top Producer is vulnerable to… « 4realz.net
Time February 10, 2008 at 5:24 am
[...] I 100% agree that someone could seriously improve on the existing CRM products for agents… During our after-lunch conversation this past week, I mentioned that if Trulia really wants to reach marketing dominance some day, they should offer a free, high-quality CRM to agents. But first, they’d need to start thinking of themselves as a company that provides marketing tools to agents, not just as an advertising platform (and interestingly, I get the impression that Rudy is already thinking this way!). [...]
Comment from Pam Guthrie
Time March 14, 2008 at 8:08 am
Trulia has corrected my problem. Thank You. Pam Guthrie.
Comment from Michelle DeRepentigny
Time March 14, 2008 at 6:04 pm
Wow, the power of a blog! I remember the old days of sitting on the phone and writing letters to the CEO. Think of the customer service issues that could be better handled if all of corporate America were open to transparent blogging.
Pingback from Blogging is a stage : NAR Wisdom
Time March 14, 2008 at 6:49 pm
[...] this timeline on a recent Trulia interaction [...]
