Comments on: Agents on Trulia Voices need not speak

By: josephbr

josephbr — Fri, 05 Sep 2008 17:50:56 +0000

Well this post hits home for those who want to stay in the business. New business is great but referral business means you have actually added value to someones live to the point that they want to put their name on the line and refer you. In this day and age with all of the feedback systems and customer retention systems automatically e-mailing people a word of mouth referral may be the most powerful out there.

By: dustin

dustin — Fri, 05 Sep 2008 00:01:56 +0000

Andrew: You posted it just right. My intention was to have folks do micro-posts through the blue box on the homepage as oppose to an more standard post like this, but I’m all for experimentation as there are really no rules at this point.

By: pasadenaviews

pasadenaviews — Thu, 04 Sep 2008 21:47:44 +0000

Great answer Andrew. I am with you on this one. I built my business one client at a time by providing the best possible service with the goal of repeat and referral business. My $200K buyer eventually moves into a $500K move up buyer and a $200K seller. This is also the buyer who will send all their friends and family to me. Each client is important and is treated with respect. If I can’t provide a good and professional service, I will not take them on. Period. It’s all about referrals and you’re right, it is not a bullshit line, it’s the way some of us operate.

By: andrewhillman

andrewhillman — Thu, 04 Sep 2008 19:13:57 +0000

was i supposed to post this through the blue box or wp admin style interface?

By: dustin

dustin — Thu, 04 Sep 2008 18:54:17 +0000

Here’s my favorite line from this post: “If the agent doesn’t do a good job for the buyer than their “referral network” breaks down. This is not a bulshit line. I live by it.”